Latest post
Shipping Three Products Without Breaking the Public Surface
What changes when you stop treating release notes, legal pages and support routes as admin work and start treating them as product.
Thoughts on shipping products, keeping the public web stable and making the less glamorous parts of a launch feel as intentional as the product itself.
Latest post
What changes when you stop treating release notes, legal pages and support routes as admin work and start treating them as product.
New note
A short note on why these pages influence trust, review stability and the feel of the whole product.
Build log
Why I prefer a smaller system where apps, portfolio and support surface evolve together instead of drifting apart.